Original topic:

Heating Issue in New Purchased Samsung Note 10 Lite Mobile Phone.

(Topic created on: 09-01-2020 01:01 PM)
1219 Views
CS66
Active Level 1
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Galaxy Note

 

I have just bought new Samsung Note 10 Lite - 8GB, I am facing the heating issue even when I start checking my WhatsApp message, text message or just using browser, just a use of 2 mins the phone starts getting warm up which make very uncomfortable to hold the phone.

 

I have reset the phone twice, but still the problem exists, I have also observed the sometime installing the application takes very large time to get install which was not case in my earlier phone.

 

The phone has already have latest version installed.

 

Do suggest what else need to do to resolve the heating issue.

 

Thanks.

10 Comments
Galaxy Note
There are two main reasons
1. Exynos processor
2. Samsung's software issue.

Wait for the next update. They will hopefully fix it.
CS66
Active Level 1
Galaxy Note

thanks..hoping now for future update for resolving heating & battery draining  issue.

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Anonymous
Not applicable
Galaxy Note
u used smarswitch to transfer old phones data?
CS66
Active Level 1
Galaxy Note

No

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Nikhilknp
Active Level 7
Galaxy Note
Samsung ke Rs. 15,000 se Rs. 80,000 k phone me sabme yahi problem hai.. Overheating and Battery draining kyoki sabme OneUI hai jo ki under development hai. Jiska khamiyaja customer bhugat raha hai.
But Samsung has no time to resolve the issue.
AGP25
Active Level 7
Galaxy Note
same issue brother..but after 2 weeks its been a little okay for me..first when I bought, the phone heated up very fast...but now its becoming lesser don't know why..and today I got a better screen on time...
and the heating issue is because of the exynos processor clocked at high speeds and also the new ui update
so wait for new update don't reset your phone it's not going to work..😅😅
CS66
Active Level 1
Galaxy Note

Yes..in heating issue experiencing better then when purchased now is less warmer,  but battery draining issue is there. Hoping this also goes away in coming weeks☺ or after new updates.

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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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CS66
Active Level 1
Galaxy Note
  1. Thanks..experiencing better in heating issue then earlier. I mean now it’s getting less warmer.
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