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Original topic:

Green line issue

(Topic created on: 05-07-2024 04:31 PM)
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SHIJOMIC
Active Level 1
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Galaxy Note
Got a green line on screen no warranty what to do
5 Comments
Samsung_OneUi
Expert Level 5
Galaxy Note
Go to samsung service centre
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VinodGowda
Active Level 7
Galaxy Note
You've to pay for the repair chargers
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Solution
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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math1996
Active Level 1
Galaxy Note
I am having s22 ultra. Due to recent software update I got green line issue the green line in vertically already contact my near samsung service center they told to me vertical line not replaced. Iam not creating this line after the updation that will be showing..what to do.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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