Original topic:

Green line issue, Snapdragon vs exynos

(Topic created on: 08-01-2023 04:55 PM)
2925 Views
sakuya_bob
Active Level 7
Options
Galaxy Note
Do anybody have usa,korean,or chinese version of note 20 ultra. Did you face green line issue. 
Since it comes with Qualcomm Snapdragon 865+5G
And international or indian version comes with Exynos 990. 🤔 


 Who is real culprit exynos or amoled or something else? As a Samsung user we should be aware about this.write down your thought in comment section. Like it,if it is useful.👇




Please refer my other community post for other soln related to this topic. I am sure it will be helpful.👈
20 Comments
owl123
Active Level 10
Galaxy Note
Green line is due to poor quality controled screen. The processors have got nothing to do with it
sakuya_bob
Active Level 7
Galaxy Note
You mean loose display connection. Why is it there for exynos chipset?
0 Likes
IcyJay30
Expert Level 3
Galaxy Note
A71, M52, s20fe all with SD processor have also have green/pink line problem
0 Likes
sakuya_bob
Active Level 7
Galaxy Note
Even I hope that but Iam not getting any concrete example, s20 fe comes in version 1 and version 2, can you confirm version 2 facing that issue and A71,M62 have different SD. Those are not SD865. If someone has bought phone with SD865 facing this could confirm this.
0 Likes
sarnandu
Expert Level 1
Galaxy Note
this is not due to proccessor
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Galaxy Note
Bro, oneplus is also having the same issue there, the phone equipped with sd also, and after some utube and googling, there were some reviews saying that the displays manufactured in 2020-2021 are the ones facing issues of green line
Now, I don't know why it's happening only after updates.
Because every users who's facing green line says it happened after updating
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sakuya_bob
Active Level 7
Galaxy Note
Does flat screen smartphone also face this issue like this? This could be main reason if not chipset. Uneven pressure and loose connection in amoled screen.
cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

We would like to inform you that the products manufactured in different countries may vary in features, specifications, designs, and warranty guidelines.

So, we would recommend you to get connected with the Samsung customer support team of the respective country you have bought your product from, with the below-mentioned details for better and prompt assistance.

Here are the details: https://www.samsung.com/p

If you are facing the issue with the Indian device We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
notelover17
Beginner Level 2
Galaxy Note
Hi
Today i also am seeing pink line
What to do ?
Please help
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