Original topic:

Go to home screen from app screen

(Topic created on: 08-05-2024 02:32 PM)
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shikhnadi_dhokla
Beginner Level 2
Options
Galaxy Note
How to always go to home screen from app screen , hen i press back , it takes me to last opened screen rather than home screen . 

Please samsung fix this 
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2 Comments
Oldy47
Active Level 9
Galaxy Note
For home screen you have homebutton or swipe from bottom na ?
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cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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