Dual Audio not working

[Prudhvi573]

Dual audio is not working, anyone please help. It was worked for the first time. Then in bluetooth its showing two devices connected but when I play the audio its coming only in one device

[veer]

go to setting under app right side corner 3 dot click and go to show systems apps than search bluetooth clear data than try

[Prudhvi573]

@veer, Thanks a lot for the detailed steps. I have followed your steps and able to clear the data. But unfortunately I still didn't able to get the output in both bluetooth devices. is there anything else that could help. please

[Prudhvi573]

@veer, can please explain more please. Under which app please

[veer]

follow i hav share you image than you go storage click you see clear data one time clear than try

[S_Kumar73]

you have to use SmartThings app to use dual audio. previously it was there in the Bluetooth settings, now it's moved to SmartThings media & device.

[Prudhvi573]

how to add media

[S_Kumar73]

if you install SmartThings app it will automatically added in the notification panel.

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[vipa]

https://www.samsung.com/latin_en/support/mobile-devices/how-can-i-use-dual-audio-to-share-media-on-m...

Worked perfectly for me, had the same problem