We acknowledge your query. We request you kindly visit the service center for a physical inspection of your device
Service Policy for Line on Display Defect in Galaxy S20 and Note 20 series 1. It is decided to consider this issue for only a one-time FOC replacement of OCTA assembly along with the Battery and rework Kit in the above-said model until 30th Sep 2023. 2. This policy is applicable only for the phones purchased within 3 years from the date of purchase. The final confirmation only be done by the service center after the physical inspection of the device.
