I have using Samsung last 10 years. I had purchased galaxy S9 and note 9 back to back and both shown same problem. After some time its display go greenish blur in 50% brightness. I am very disappointed by Samsung and its phone quality. May be never buy any samsung product.
bro last March security patch itself has many issues regarding display brightness, greenish colour, iris scan area blackish pink etc ...hope 2.1 will fixed all those
Please be assured and to resolve "Display" issue kindly follow the given below steps:
1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Note :-To exit safe mode restart the device .
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
I am a user of Galaxy Note9. And I have faced the same issue twice.
Display starts fading out slowly with yellow-greenish tint and finally dies in couple of days. This happens even without any kind of physical damage like drop or water-intrusion. This issue is not recovered even after factory-reset and firmware update.
First time it occurred in September 2019, just after 13 months of purchase. I got the display replaced from Samsung authorized service center. And now, after 10 months, the display is facing the same issue, even without any physical damage.
User cannot exactly capture the logs, because the issue starts randomly any-time. I am myself an Android OS developer and had collected and parsed logs myself, to find no relevant stuff. Since it is a display hardware issue, it will not show up in logs.
This is highly unexpected and unacceptable for such a premium flagship and super-expensive phone. The repair cost of the display is 25% of the cost of the phone, which is a big hole to the pocket. Having to replace the damaged display twice is like paying half of the phone price.
Taking this into consideration, Samsung must provide free-of-cost display replacement for this issue. Otherwise Samsung will loose the customers of their premium flagship phones.
