Original topic:

Galaxy Note 8 (SM-N950F) issues after July 2020 security update

(Topic created on: 07-30-2020 12:38 AM)
1941 Views
NanakMukherjee
Active Level 2
Options
Galaxy Note

Baseband version blank, SIM card read error, IMEI also blank & any star code not working, Cannot login to Samsung services. Today I went Sansung Service Center. They replied motherboard need to change.  Request Please solve the problem.

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7 Comments
DK_Joshi
Active Level 1
Galaxy Note

Hi guys, same with me. After update my phone didn't catch signal, I waited for 10-15 mins and thought of searching the signal manually through sim manager settings but i noticed it was not opening. Slowly i realized many other things in OS are not working, like I  getting error "processing failed" while checking software update, no IMEI number showing up.. etc. Today i went to Samsung service center, they diagnosed the device and told that motherboard will be replaced. I had debate with them for some time because I must not be paying for the issue which has been caused by company itself. Then they told me to talk to customer care executives and suggested me to ask them to ger FOC (free of cost) approval. I did raised the issue by calling their tollfree number 1800407267864 and asked them to approve FOC repair. They have scheduled call for tomorrow morning with one of senior executive who has the authority to approve FOC repair. I request everyone of you to follow the same procedure, I am sure Samsung will listen and rectify the issue. I will post an update tomorrow after call with the guy and will let you know how it went. If they refuse then I am surely going to file case at consumer court. Thanks guys, will get back to you.

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Patz
Active Level 4
Galaxy Note

Don't loose your data unnecesaarily, it is just a software issue.  You will get a fizlx anyway through Odin or Service centre

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Kunal006
Active Level 1
Galaxy Note

Never think Samsung is going to do things like that I have Samsung Note 8 just updated my mobile with July security patch and now it's not able to read any sim card and its not able to read IMEI number I had visited Samsung service centre and they have told me that they don't have any solution for this what kind of a company is Samsung is I am suffering from the last three days and they didn't provide me any solution but they are charging but I am suffering from the last three days and they didn't provide me any solution but they are saying that my motherboard could be damaged and it should be replaced or it's a issue god knows what Samsung is going to do now I want my phone working what to do now

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saarang007
Active Level 7
Galaxy Note
My Note 8 got updated today morning with July security update and I have not faced any issue. It may not be related, but I wonder if this issue occurs with people who did not Factory Reset their phone at least once after Oreo to Pie upgrade.
Maybe try Factory Reset now (after taking backup) ?
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pn12345
Beginner Level 2
Galaxy Note

Same happened to my note 8 two days back n now they want motherboard costing Rs25500

To be changed

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Galaxy Note
Goto the bellow mention link and down the file. Today I resolve my problem. This flash file only for Indian Samsung galaxy note 8.


samfrew.com/model/SM-N950F/region/INS/
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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