Original topic:

Exynos Note 10+

(Topic created on: 04-13-2020 12:32 PM)
304 Views
Babiyo
Active Level 7
Options
Galaxy Note
My note 10+ is heating up time to time how can I solve this? Any suggestions 
8 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy Note

Hi Babiyo 

 

Please take the device to the service center after the Lockdown to have it assessed by a technician 

 

Please visit the link below to locate a service center near you:

 

https://www.samsung.com/za/support/service-centre/

Babiyo
Active Level 7
Galaxy Note
Thank you I'm Babiyo not Bablyo thank you for the advise though I have a strong feeling this has to do with this exynos chip 😢😞
0 Likes
Bash007
Active Level 5
Galaxy Note
Heating from time to time is normal. Especially when apps are being used excessively in the background, video recording, watching videos etc. Not forgetting the environment changes. I don't think there is anything wrong with your device. I have a S20 plus and it does the same thing.
AmandaM
Active Level 3
Galaxy Note
Hi Bash007, does your S20 plus also overheat when you not using alot of stuff on the background? Mine starts to overheat just after a few minutes of using it.
0 Likes
Bash007
Active Level 5
Galaxy Note
yes it does. gets quite hot. especially when the camera is in use.
0 Likes
AmandaM
Active Level 3
Galaxy Note
Mine too. But is this then normal? 🤔 I'm a bit concerned that if it continues like this, it'll just stop working.
0 Likes
AmandaM
Active Level 3
Galaxy Note
@Bash007 how is the quality of your front camera? Mine it's not that good. Pictures sort of look blurry, unclear everytime.😏
0 Likes
Bash007
Active Level 5
Galaxy Note
yes it is for the Exynos chipset for our region.
0 Likes