Original topic:

Error on Play store

(Topic created on: 06-02-2021 07:22 PM)
180 Views
MrinalKJha
Active Level 7
Options
Galaxy Note
Whenever i select to check for app update on App store it shows Error, how to fix?

I am using Samsung Note 10 lite.
6 Comments
Galaxy Note
Try clearing the data of play store
If u find this helpful kindly click on the three dots and click accept as solution
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MrinalKJha
Active Level 7
Galaxy Note
Already did that, didn't work
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Sowrabh_Pr_D
Active Level 5
Galaxy Note
Go to app info and clear the cache . After clearing the cache check once if still prb exist than again go to app info click on the top ryt 3 dots nd Uninstal updates. Whn u restart play store automatically new update will come and it will work normally. If prb is solved pls mark this as solution by clicking on the 3 dots .Screenshot_20210602-114522_Settings.jpg
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ks4
Active Level 6
Galaxy Note
Have you tried clear data
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Galaxy Note
Log out and log in again.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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