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04-19-2020 03:28 PM in
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04-22-2020 03:26 AM in
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05-08-2020 11:26 PM in
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04-25-2020 11:56 AM in
Galaxy NoteDear Samsung member,
Greetings from Samsung Customer Support!
Be assured below given steps would help you out to solve the issue:-
1. Settings > Display > Adjust the brightness.
2. Check device in safe mode > Power off the device.>>Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode by restarting the device again.
3. Update software:- Software update > Download and install > Download > Install now.
4. Reset the device. (Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite).
After following the above steps if issue still persists, register your concern in Samsung members app Samsung member> get help> Error reports> Select Symptom category > describe problem in detail and Send.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-25-2020 12:12 PM in
Galaxy NoteI have already tried above steps but still facing this issue.
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