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Active Level 5
Hi,

Note 9 Display discoloration affected  users.

I am also facing same issue after installing March Security 2020 update.  And yes I am under Extended warranty  of Samsung Care Pack. But I will fight for what is wrong.

As we keep on getting robotic / copy paste solution from Customer care.

I contacted Samsung Care thru WhatsApp and thru their contact numbers. And I got 3 different answers.

1. WhatsApp - CC executive says "YE ISSUE TO PEHLI BAAR SUN RAHE SIR HUMLOG NOTE 9 K LIYE"

Called on Customer care numbers and 2 different solutions:

1. First Lady said may be there are problems we don't know, but after giving her the facts that this is worldwide issue, she kept on hold and said that she discussed  with R&D executives  and they told her that may be they are aware of this issue and whoever will register the complaint by calling Samsung CC, they will push some security patch only to those affected persons phone to resolve this issue.


2. This person told me that may be there are issues , and I asked then who all are the person mentioned  below on Samsung Members App with Note 9 facing  this issue. Because you are not confirming rather telling me that there can be iasue as such. After  putting on hold he said that  his seniors indeed confirmed that there are note 9 display issue and whether those are in warranty or out of warranty it will be fixed free of cost and condition is there should be no physical damage. (I have the call recordings of both)


Now question to everyone with Note 9 issue as hiw far you would go for this issue and how would you put fight with Samsung.

And AGAR KOI ISSUE NAHI , THEN WHO ALL ARE THE PERSON MENTIONED BELOW WITH NOTE 9 ISSUE.

KYA HUM LOG COVID19 MEIN MAJE LEIN RAHE.
Because Samsung haven't  responded yet.

If this is the behavior,  then I would rather sell kidney and buy iPhone,  also I am done with Exynos processors in flagship phones. 

Affected Users on Samsung Members App Reply from user of Samsung Care
MrAbdulRahman
sjt07
aswinx1985cs-member13 Active Level 6
SPenUser
D84 Active Level 1cs_member9 Active Level 6
BMKHANcs-member13 Active Level 6
MilanGandhics-member13 Active Level 6
SpaceNinja
Krish516cs-member13 Active Level 6
parvez1122cs_member9 Active Level 6
SheetalPalcs_member9 Active Level 6
dipen1998cs_member9 Active Level 6
Manoosecs_member9 Active Level 6
Samsung_CmkgpoS
Sourabhd2cs_member9 Active Level 6
VikramsinhParmarcs_member9 Active Level 6
Samsung_N8lBUhlcs_member9 Active Level 6
Signupcs_member9 Active Level 6
Amolkamble123cs-member13 Active Level 6
AnkitTheRajputcs-member13 Active Level 6
umeshsen09Samsung_Support3 Moderator
Samsung_c4KWKFUSamsung_Support3 Moderator
Bhavesh20Samsung_Support3 Moderator
lily123
Varun013cs-member13 Active Level 6
sudarsanavarma
shoaib26
NanavarasSamsung_Support3 Moderator
Metalhead11
Samsungnote9_usercs-member13 Active Level 6
RajeshkannaS
AGPcs-member13 Active Level 6
hmlsgSamsung_Support3 Moderator
jay222Samsung_Support3 Moderator
shifan3612
AnonymousSamsung_Support3 Moderator
Sumeet6795
Sumair123Samsung_Support3 Moderator
Samsung_hzzPckvcs-member13 Active Level 6
Abhi031288cs_member9 Active Level 6
titan3cs_member9 Active Level 6
SCORPIONADHVISamsung_Support3 Moderator
Sufeemohammadcs_member10 Active Level 6
beingRajnish
MilanM
AbhirupYuvraajcs_member10 Active Level 6
RajiAgil
Tejdeepk
Samsung_kLCEXgkcs_member10 Active Level 6
Samsung_N25rz2c
AK0101cs_member10 Active Level 6
AvinashKGPSamsung_Support3 Moderator
Jay831Samsung_Support3 Moderator
ricky77Samsung_Support3 Moderator
RahulS99Samsung_Support3 Moderator
Sai2007cs_member10 Active Level 6
mayankgautam0303Samsung_Support3 Moderator
priyanka08cs_member10 Active Level 6
Arul2721
Sumeet6795Samsung_Support3 Moderator
samsung1waygiccs_member10 Active Level 6
Samsung_UEbU3Au
Aditya-Mcs_member10 Active Level 6
Sandeep72Samsung_Support3 Moderator
skmusicSamsung_Support3 Moderator
maddynote9Samsung_Support3 Moderator
AmarkangdaSamsung_Support3 Moderator
DEVIL1613Samsung_Support3 Moderator
rameshnatarajank
saranramSamsung_Support3 Moderator
sidzoomSamsung_Support3 Moderator
shrenzcs_member9 Active Level 6
Nazmics_member9 Active Level 6
rahulr020cs_member9 Active Level 6
Arun2303Samsung_Support3 Moderator
Signup
Sowjanya22Samsung_Support3 Moderator
shoaib26Samsung_Support3 Moderator
maddynote9
vedsha08

15 Comments
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Active Level 5
SPenUser here. ihave dropped my note 9 at service centre to get rid of this glitch..what about you bro.
thank u for mention me in this above list.
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Active Level 5
Well, I would say experience are based on experience. I have not submitted yet. But do let us know if the issue is fixed for your Note 9. Once you update us then accordingly I will take action.
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Active Level 5
ok i will revert you asap bro
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Active Level 5
What's the status of your phone . What Service center has to say. Because based on your solution only we would come to reality check whether it is Hardware or Software issue. Please update us
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Expert Level 5
Good luck. File a strong petition
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Active Level 5
Those who all are suffering from Note 9 display discoloration issue yellow / green tint after March update please comment YES here. Condition that they shouldn't have any physical damage.
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Active Level 1

What kind of physical damage would exclude for servicing?

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Active Level 1
yes..s9plus also facing same proble ..when I updated software it started coming all lines on my screen
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Active Level 1
same happens with my s9 plus display flikers like greenish
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