Display Issues in Note 9 after March update

[samsung1waygic]

Hi Samsung Team,

I have been facing diplay problems after I have updated the phone to March security patch. Initially it started slow but has become unmanageable. I have tried the series of steps suggested by the customer service representative

1. Reset setting - The issues is not solved

2. Restart is safe mode to check if it is caused by 3rd party apps - The issue is not solved and hence with samsung software or phone hard ware

3. Factory data reset - the issue is not solved 

My device is out of warranty. What is samsung's stance on this? 

https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/

[Priti-kumari]

same here.. I m also facing this issue. Samsung is not showing any responsibility towards customer plight. They have used cheap quality material. How, suddenly people are getting same issue around same time?

[samsung1waygic]

https://www.xda-developers.com/samsung-galaxy-note-9-one-ui-2-1-update-june-2020-security-patches/

[samsung1waygic]

some good news ..hope it reaches india soon

[Samsung_Wwdt9tJ]

Dear Samsung Team,

I have been using my Galaxy Note 9 model since last year.But today suddenly while talking to one my friend I found out that my phone screen is behaving abnormally.
I tried checking multiple times if its because of some other reason but while going through the samsung community messages I have realised that this is happening after the latest update that I have installed.

kindly help everyone to get it resolved.Else it will be taken up with the consumer forum as we all have been cheated because if the problem would have been found out by only one person then I can believe that the device might have some issue.But so many people are talking about this which litterally proves that this has happened to everyone because of the latest software that you have rolled out.

Thanks & Regards,
Abhijit

[AK0101]

All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/

[Papazito]

I have updated my note 9vand now everytime I get or make a call, speakers turn on without me pressing it and it doesn't even shows as speaker turned on.