Contact Indexing

[ROROSS]

Is anyone facing this issue of contact indexing? I am unable to search for specific contacts. It's been more than 2 months, sent error log 3 times with screenshots and video. However, the tech support keep asking to resend the error log again & again. They're hopeless! 

Anybody has a solution to this?? Thank you

[Dilli]

Always keep your contacts in google gmail. You can sync it on any device anywhere. If you have all your contacts in Google then delete and sync back when you add your Gmail account.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ROROSS]

I did... 4 times already with screenshot and video.

Awaiting solution from ur end...

[DDwiz · Accepted solution]

There is a system app namely "Samsung Core Services". If it's disabled enable it and try cleaning the data.
It resolved the same issue on my phone.

[ROROSS]

Yes bro, i got this few weeks back, it solved my problem too.. anyway, thanks for the comment, hopefully others with the same issue will see this 👍

[Tbedvm]

Hi All,

I'm a Galaxy Note 9 user and even i have faced this same issue again and again. Simple fix to the problem is that , there is no Samsung Core service in Note 9 instead it's a bixby app.
Instead of that , open the Contacts Application from Settings -> Contacts
Under storage, clear cache and storage for this app and this issue will be resolved.

Regards,

[Pradyumansinh]

Seem issue