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10-12-2023 11:10 PM in
Galaxy Note- Mark as New
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10-12-2023 11:11 PM in
Galaxy Note
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10-13-2023 06:26 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Check the charging port
One of the most common causes of charging problems is if the charging port is blocked with dirt or dust.
Power off your device > The charging port should be cleaned > If the charging port is blocked, take it to a professional to be cleaned.
Try to use it with another Samsung Charger.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
