Original topic:

Samsung phone issues without any reason

(Topic created on: 06-27-2024 06:54 AM)
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SaifulC
Active Level 1
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Galaxy Note
I don't know what's going on with Samsung Galaxy devices, I'm facing several problems with my Note 20. Somedays it keeps showing that there has water droplet on charging pprt then doesn't allow to be charger. 2 or more time I've experienced a problem in which it keeps getting turned off even here also without any reason. Again, I've experienced another thing which is maybe worse. This phone without any cause also seems to be like dead. It doesn't work, doesn't response. What is going on!
5 Comments
Galaxy Note
You may need to visit the service center. As issues that you facing seems to be hardware related. But would strongly advise you to do a hard reset before going to service center.
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SaifulC
Active Level 1
Galaxy Note
Actually, I would. But a problem is that this phone never encountered any type of damage externally, and other times, it works completely fine. So, more or less, it seems to be a software problem.
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Galaxy Note
In that case as I said go for factory reset. Let me know if your problem is solved after reseting your phone
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SaifulC
Active Level 1
Galaxy Note
I will, it will take much, but yeah, thanks.
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cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support