Original topic:

After software update tonight, Green line issue with Samsung Note 20 Ultra.

(Topic created on: 06-16-2024 11:28 PM)
359 Views
krishnà
Beginner Level 2
Options
Galaxy Note

Dear Samsung Support Team,

I hope this message finds you well. Today at 10:07 PM, my Samsung Note 20 Ultra underwent an automatic update. Unfortunately, following the completion of this update, the screen has displayed a continuous green line( after this software update), rendering the device unusable.

For your reference and assessment, I have attached documentation providing proof of this issue.

Kindly request your immediate assistance in resolving this matter at your earliest convenience. I appreciate your prompt attention to this urgent matter.


3 Comments
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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Danish6860
Beginner Level 2
Galaxy Note
Same problem
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