Moisture on charging port related problem

[SaifulC]

Why my Samsung phone keeps showing that there has moisture in my phone? Then it doesn't allow to get charged. Previously I've experienced same problem and it disappeared with doing nothing. These thing actually wrong, there's no water drop or anything. I've cleaned it properly and many times but nothing changed. 

[goodthings]

Kindly go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[_Suji_]

You must change the usb port.....go and replace it..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your Galaxy device moisture issue.

Devices with a waterproof rating of IP68 and above (most of the Galaxy series) are equipped with a moisture detection sensor to prevent water damage to the device. If moisture is detected in the USB port, an error message will be displayed and charging will stop.

In this case, unplug your device from the charger, then wipe with a dry cloth or gently shake your device (5-10 times) with the port facing downwards to release any excess moisture. Place your phone on a cloth in a well-ventilated area, or dry it with a fan.

Does your device display the water drop icon even though it is completely dry and free of moisture?
If you experience issues with charging even after drying your device, try clearing your USB cache. This should resolve your system error.
Settings> Apps> Filter and Sort> Move the switch to the right to enable Show system apps> OK> USB Settings and Storage> Clear cache located on the bottom right-hand corner of the screen to clear your USB cache.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support