I have updated my Note 20 Ultra to latest one ui 5 and latest android 13, everything is working great .
But I have found 2 major problems.
1. When someone calling me after picking phone he is getting his voice back. This problem is only with me .I also tried with other phone same thing happens. It's very annoying.
2. Camera quality is very poor. And Lazar focus is worst. Night camera quality is very poor.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.
2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
