Original topic:

Same phone twice in Google account

(Topic created on: 07-20-2023 12:04 PM)
649 Views
GeojiGeorge
Active Level 6
Options
Galaxy Note
Hi. I'm using galaxy note 20 ultra 5g. Here in playstore it's showing My Phone and another device SM-N986B which is also note 20ultra. Please help me to resolve this bug.

image


9 Comments
luvvv
Expert Level 5
Galaxy Note
Go to Google settings, check those devices which r running with your Google account..
0 Likes
GeojiGeorge
Active Level 6
Galaxy Note
Already did.
0 Likes
Ratan_Rajput
Active Level 7
Galaxy Note
If you have ever did the reset or logged in Browser than this will happen .
0 Likes
GeojiGeorge
Active Level 6
Galaxy Note
Yeaa but I haven't saw anything like that
0 Likes
Ratan_Rajput
Active Level 7
Galaxy Note
Than it's most probably a bug
0 Likes
shubh1ghosh
Active Level 3
Galaxy Note
Or if you have logged into your account inside the secure folder or work folder, this will show up.
0 Likes
GeojiGeorge
Active Level 6
Galaxy Note
Maybe this explains it. But I've been using secure space for more that 3 months. But I noticed this recently. Thst was my confusion
0 Likes
GeojiGeorge
Active Level 6
Galaxy Note
Anyways thanks 😊
cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

0 Likes