Original topic:

Battery issue

(Topic created on: 05-11-2021 06:22 AM)
219 Views
Sid005
Beginner Level 3
Options
Galaxy Note
After updating my phone on 6th May there is an huge battery problem I used to charge my phone once a day but not its twice n thrice a day 
Phone is getting heated too pls resolve it soon
I am using 
Note 20

3 Comments
Dilli
Expert Level 5
Galaxy Note
Only option is to reset phone to factory default. All issues will go away.
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flen
Active Level 6
Galaxy Note
Try clearing cache partition. I too had same problem, after clearing cache partition the problem was solved. Steps are given in many YouTube videos you may watch one to understand the procedure of doing so
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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