Original topic:

Battery issue

(Topic created on: 05-17-2021 05:57 AM)
135 Views
Sudhanshu1269
Beginner Level 4
Options
Galaxy Note
I have been using galaxy note 9 from 2 years, and it's feel like regret to purchase any Samsung smartphone.
Now a days, battery doesn't last more than 2 hours, multiple charging problem, overheating issues.
Feels like it will blast at the moment when I plug this in charging.
Also it is showing fast charging but battery percent doesn't increases as you can see in scrennshots.
Total waste of money.
Worst phone brand.

image


5 Comments
Pajero13
Active Level 3
Galaxy Note
Take a new phone
Dilli
Expert Level 5
Galaxy Note
Time for you to reset your phone to factory default. You will surely be a happy person. I did it and my phone battery issues are almost over. Good luck
Sudhanshu1269
Beginner Level 4
Galaxy Note
Thanks man
Itsdebby
Expert Level 5
Galaxy Note
Your issue resolved or not
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cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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