I just updated my phone last night. I noticed while texting for about 5 minutes it was starting to drain. At around 3am this morning it was on 92% woke up @ 11:45 am to 10% battery power. I would've have never thought to check my phone for battery power. I only noticed it when I received a text. I have it charging but it's really warm. I have to take my son to work now and I have to leave with a 30% charge. This is an inconvenience seeing as my phone was working fine before the update . Please fix!
Before people use to pass alot of complaint about there batteries that they are small and won't lasts for longer period of time. But now there battery back up is a way lot better then what the Samsung has now
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
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Samsung Customer Support
Hey! So I'm revisiting this post just to update what happened. I don't know about anyone else but after I let my phone drain and charge a few times my battery stopped draining really fast. Now it's back to normal. I didn't have to do any troubleshooting. Hopefully everyone else's resolved on it's own also.