I just realized that the latest security patch (April 1st 2018) disabled every sensor on my Note8.
Did pretty much everything possible,
Checked safe mode, wiped cache partition and now I've done a factory reset yet none of the sensors still work. I've noticed clearing the cache on the "Iris" app brings back all the sensors but it's temporary.
I've also checked the sensors through the code *#0*# and they're all frozen.
I am pretty certain this is not a hardware issue.
So can i expect a solution for this issue from the Samsung Devs? And how do i contact them directly?
Either we wait till the issue fixes itself after future security updates (might be unlikely) Or We solve this ourselves by flashing a previous version of the stock firmware but apparently the problem returns after a few weeks.
Thanks for sharing your concern. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
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We are not the only ones having this problem. A software update will come since s7 and s8 series along with note 8 show the sensor failure after April security patch installation. Its a common problem now.