Original topic:

Note8 all sensors stopped working

(Topic created on: 01-04-2018 09:55 AM)
816 Views
daSemicolon
Active Level 1
Options
Galaxy Note
overnight all my sensors have stopped working. I checked *#0*# and none of the sensor data was showing.
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14 Comments
Shell
Active Level 5
Galaxy Note
happened to my galaxy s8 too. go to a service centre.
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daSemicolon
Active Level 1
Galaxy Note
I think they're going to replace the board right? Will I lose water resistance then?
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PuneetSidhu
Active Level 5
Galaxy Note
yeah once the phone is opened the water resistance will be gone
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Shell
Active Level 5
Galaxy Note
they say you won't lose it but I don't know. It's better not to risk putting it in water again.
singhsran
Beginner Level 2
Galaxy Note
this also happened with my note 8 now i am using c9 pro its good
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daSemicolon
Active Level 1
Galaxy Note
Did you get your note fixed
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Devv_007
Expert Level 5
Galaxy Note
daSemicolon Do a factory reset and then check the sensors if none are working then visit service center and also do not worry you will not lose any water resistance it is sealed by a good adhesive after a repair.
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daSemicolon
Active Level 1
Galaxy Note
thank you @Vicky455. I took it to the service center and they told me that they had to replace the main board. They didn't have parts so they asked me to check in Friday. Thankfully the phone is still under warranty. 😊
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admin_
Expert Level 5
Galaxy Note
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

If still issue persist, We would suggest you to visit nearby Samsung Service Center so service engineer will examine your device physically. Please find service center details in the link provided http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you.