Original topic:

whatsapp issue

(Topic created on: 06-02-2021 07:31 PM)
311 Views
Manhas49
Active Level 1
Options
Galaxy M
Hi guys these I am facing whatsapp issue as it is not properly opening and not even able to dwnld the images from any sender or group and not even able to see the status or stories So incase anyone going through the same issues and if have resolution kindly revert me with valuable info.
6 Comments
Galaxy M
You can sync your chat at drive and try to re install it.
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Manhas49
Active Level 1
Galaxy M
bro I have done it already but still not resved
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Galaxy M
Have you given storage permissions?
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Manhas49
Active Level 1
Galaxy M
yes
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ks4
Active Level 6
Galaxy M
Your internal memory might have been filled with files .. just make some space
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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