I am facing a repeated problem on my Samsung Galaxy M35 where the Bluetooth microphone does not work only inside the Free Fire Max app.
Here are the detailed symptoms:
When I connect any Bluetooth earphones (tested with Realme Wireless 3 Pro and another Bluetooth model), the microphone does NOT work inside Free Fire Max.
If I disconnect my Bluetooth earphones, then the phone microphone works normally inside Free Fire Max.
If I keep the mic ON inside the game and then connect Bluetooth earphones, the mic starts working for a moment but the in-game audio drops to call-quality (HFP mode).
If I turn OFF the mic inside the game while Bluetooth is connected, the audio becomes normal again, but when I turn ON the mic again, voice does not reach teammates.
I tried:
clearing cache
deleting Free Fire Max data folder through PC
uninstalling and reinstalling the app
restarting phone
testing with different Bluetooth earphones
checking Bluetooth call/audio toggles
testing mic in other apps
The issue did not get resolved.
The Bluetooth mic works perfectly in BGMI, WhatsApp calls, normal calls, and other apps, so there is no problem with the phone microphone or earphone microphone.
I tested Free Fire Max on a different phone (Vivo) with the same Bluetooth earphones, and the mic works properly, so the problem is specific to the Galaxy M35.
This looks like a Bluetooth HFP/A2DP routing issue specifically affecting Free Fire Max on Samsung Galaxy M35.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
I did that they gave 3 ways to solve the problem 1 they said to reset app preference i did that issue didn't resolve, 2 they sain from settings >apps>system app> Bluetooth > clear cache memory and clear data of Bluetooth app but if if click on Bluetooth app and click on storage i can see clear cache and clear data option but phone does not have the option to clear them they are gray can't click and third they told me to factory reset but how can factory reset could works when my Bluetooth mic works on other app and WhatsApp calling and normal calls and I can use my Bluetooth mic on BGMI pubg game only this mic not working issue is happening in Free fire app but the same Bluetooth mic works on other mobile phone and I can play free fire on other on that phone and can use mic so issue is not with Bluetooth mic or Free fire app issue is in samsung device and its software
I sent the feed back report i got the reply they game me some trouble shooting methods and if issue not resolved by that then they suggested me to perform factory reset i did factory reset but still issue not resolved here I want to clarify that I tried playing free fire on different phone there i logged in with same account when connected with Bluetooth earphones mic worked with the same Bluetooth I tried to logging on my galaxy m35 when I connected with the Bluetooth mic didn't work here it's clear that the issue is in galaxy m35 and free fire please resolve this issue
