Original topic:

some updates related problem

(Topic created on: 03-12-2021 05:44 PM)
495 Views
Sateyendra
Beginner Level 4
Options
Galaxy M
I recently updated my M51 to android 11 one ui core 3.1. But camera got worse after the update. HDR is not working at all. Pictures taken in bright or low light conditions come out very dark. And also this update use my phone Ram memory so high. That's why my phone running slow. And some applications open slow. Please fix this bug asap by providing the quick patch update. This is a serious issue.
10 Comments
Ehsank
Expert Level 5
Galaxy M
for camera: 1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Ehsank
Expert Level 5
Galaxy M
for ram do these steps in device care if not yet done

A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device care>click on 3dot at top right corner>automation>adaptive power saving
C. Device Care > Battery> More Battery Settings>Adaptive Battery
Ehsank
Expert Level 5
Galaxy M
and for slowness you can try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
Sateyendra
Beginner Level 4
Galaxy M
thank you sir
Ehsank
Expert Level 5
Galaxy M
my pleasure dear 😊
and if my given comment/ settings will work for you then you can accept as solution by clicking on 3dot at my comments
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swapnilm51
Active Level 1
Galaxy M
Thank god I thought I'm the only one facing this issue. I had already sent emails to them and in one of them they replied saying that the issue is already been looked upon by our developer team. Still don't know if it's true or not but till then have to compromise with gcam.
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Bk42
Active Level 1
Galaxy M

Can anyone share the link of the gcam please?

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swapnilm51
Active Level 1
Galaxy M
https://drive.google.com/file/d/1cyK5MPy-no3yYDW-iYGFxVH-5hn0jgCy/view

Be sure to turn on hdr+ in settings or in advanced settings.
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Bk42
Active Level 1
Galaxy M

Thank you so much

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