Original topic:

network strength

(Topic created on: 07-31-2020 01:55 PM)
573 Views
ksanny
Active Level 2
Options
Galaxy M
 I cheaked my signal strength   in my m 21 device
Its 2g strength is -79 to 81 dbm thats so good but when i cheaked  4g signal strength  its always -109 to 115dbm
And i try netwok strength  in flight  mode  then result also - 114 dbm  thats so poor strength 
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19 Comments
Sumitpatel
Active Level 8
Galaxy M
Are you using Airtel, then just go Airtel open network and insert your address and you can check network quality as per your locality
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ZEALL
Active Level 5
Galaxy M
you can directly call airtel customer care and tell about your problem that you are getting poor signals they will ask you about your adress and then if possible and your problem seems genuine to them then they will add cell tower in your area or may be they will add some kind of signal amplifier in order to receive better signals.
Him9826
Active Level 6
Galaxy M
brother they don't give any type of solution they make fool of their customer
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Him9826
Active Level 6
Galaxy M
nearest tower is in madhopur munger 811201 which far from you so you can try one thing I don't know which bands are used in your area so download netmonster app and share screenshot which tells the connected bands
ZEALL
Active Level 5
Galaxy M
Go to Airtel official website and Type Your pincode or area name and you will get better information about cell tower in your area here is a link

https://www.airtel.in/opennetwork/
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ksanny
Active Level 2
Galaxy M
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Him9826
Active Level 6
Galaxy M
secondly download quick shortcut maker app and open it and search call setting in Activity section in this you will find hiddennetworksetting option generally last option of call setting then open it and press on try then new app will open and click on three lines in left side on top and click on band selection and then select band 5 and press on selection
and check signal and speed if it is poor then check for other bands
normally the range of band is 5>1>40
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ksanny
Active Level 2
Galaxy M
i can't understand
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saarang007
Active Level 7
Galaxy M
I think this is a common problem with all the carriers in India, and has gotten worse since past few months.
4G range is always much lower than 3G or 2G but sadly, our country still has a major problem when it comes to a seamless network coverage and speeds. Although data is cheap as compared to other countries, it seems 4G has not yet reached a certain maturity stage in India. If you check other carriers around the globe, in reviews or videos, 4G is way faster there and has an excellent network coverage. Last year, I was in Dubai for around 10 days and the 4G coverage and speed I got while I was there was mindblowing!
All the telecom companies in India, including the "famous" Reliance Jio, have failed to provide the best 4G coverage that the technology offers. We are not able to use it optimally. The world is moving to 5G, and we are still struggling with 4G :(
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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