voice problem

[ksinghbatth]

my voice is not audible to other person during video call without headphones in samsung m31 phone. w...

[Viki100420]

I think your microphone must have been damaged so do visit customer care centre and till then keep on using earphones for communication.

[ksinghbatth]

i bought it just 20 days ago

[Viki100420]

Did it worked before??

[ksinghbatth]

no

[Ehsank]

bro this is under warranty better to go service centre asap

[Anonymous]

brother go to service center

[ZEALL]

before going to service Center check which app you are using for video call & see if there is any option like to take audio from only headphones and not from primary microphone if available then disable it.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check device volume settings if its full or not.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support