Original topic:

Samsung galaxy m35 5g network issues

(Topic created on: 3 weeks ago)
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Ahjchandu
Active Level 3
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Galaxy M
Jio 5g signal fluctuations and some times shows No Service even flight mode on and off same repeated. If signal strength good but data not responding very irritating problem and phone also hanging 
2 Comments
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

1. Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

2. Galaxy device performance issue: ● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
● Remove third-party accessories.
● Kindly disable Power saving mode( if enable).

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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The_Siri
Active Level 4
Galaxy M
Try to reset network settings from general management option located in settings menu and after that restart your phone, if problem not solved do a factory reset
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