Original topic:

New Update issues

(Topic created on: 3 weeks ago)
239 Views
Ahjchandu
Active Level 3
Options
Galaxy M
Recently 23July New update here ican download and install after updating my galaxy m35 5g mobile camera quality downward and photos suggestions is sin awful 😖 and network signal strength also decreased calls switched 2G signal data not connected Do not updating samsung galaxy mobile performance decreased 

image
Remastered suggestion Sample image after updating 


8 Comments
k__sanjay
Active Level 5
Galaxy M
Report it to Send Feedback
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BiRdMaN
Expert Level 5
Galaxy M
Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
0 Likes
bhanupatel-
Active Level 3
Galaxy M
Same product
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plant35
Active Level 8
Galaxy M
Same problem
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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User1209
Active Level 1
Galaxy M
Update your Gallery app from Galaxy store

Thanks
0 Likes
Hemantpnd
Beginner Level 2
Galaxy M
Same Problem
0 Likes
Hemantpnd
Beginner Level 2
Galaxy M
After remastering picture or increased resolution pictures get black (dark)
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