Original topic:

mobile app problems

(Topic created on: 05-22-2021 02:42 PM)
463 Views
tapankumarsaha
Active Level 3
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Galaxy M
Samsung m42 device  screen recorder  not inbuilt on phone ,phonepay app are not properly working.
14 Comments
Vicky_A52
Expert Level 5
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Galaxy M
Screen recorder need 1080p display m42 is 720p only so not compatible
tapankumarsaha
Active Level 3
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Galaxy M
all mobile brand are available inbuilt screen recorder but samsung is not compatible first time i buy on samsung but its not good samsung is a old technology company ,only one problem there many problems face first time buy on samsung its my first and last mistakes.
Anonymous
Not applicable
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Galaxy M
Yes some phones doesn't come with screen recording. For phone pay go to app info and clear cashe and clear data(at your own risk your data related to pp will be deleted , yes u can again set it up)
IcyJay30
Expert Level 4
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Galaxy M
My suggestion is to return this device if possible 😃
tapankumarsaha
Active Level 3
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Galaxy M
yes i try 😌
tapankumarsaha
Active Level 3
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Galaxy M
its just calling 5g phone but app futures just like a70004g phone
tapankumarsaha
Active Level 3
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Galaxy M
ek bar company ko paisa deke kharid lia na to yaha koi kuch b nahi sune ga hamara paisa wast hua thodi company ka gaya jo wo dimag lagayaga
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tapankumarsaha
Active Level 3
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Galaxy M
na amazon sune ga na Samsung
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cs-member13
Expert Level 4
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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