Original topic:

Galaxy M55 5G heating issue

(Topic created on: 05-21-2024 05:04 PM)
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Members_4eht7tI
Beginner Level 5
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Galaxy M

There are some problems in Galaxy M55.

The camera app not work's well and vedio is stopped while recording . This so embarrassing for Samsung and Samsung user's. So please resolve this issues than we buy your Mobile.  

1 Comment
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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