Original topic:

Worst service experience with samsung device

(Topic created on: 08-03-2024 12:24 PM)
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AMRINDER7875
Active Level 4
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Galaxy M
Im samsung user and may that my mistake to choose the samsung brand for investing into phones im facing network drop issue from the start of purchase of this device and head to service centre for solution thay change the hardware part [ motherboard]but im still facing issue even i change the sim , still issue are not resolved and now the service center are not ready to accept that problem was actual in device even after showing them screen recording and network dropped call recordings and now im using this device with this problem and no help from samsung service centre my phone going to out of warranty in October and may for that they are not ready to fix in warranty and charges extra for service 

Never bought samsung again in my upcoming upgrade 

2 Comments
Galaxy M
Bad experience.
cs_member10
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details and job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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