Original topic:

Touch Issue in Galaxy M20

(Topic created on: 03-10-2019 11:32 AM)
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KrishnaSai25
Active Level 4
Options
Galaxy M
Some Times My Galaxy M20 Freezes for 2 mins and it will be normal again. And one more thing is that My Galaxy M20 Screen is operating itself I don't know why it itself launches phone app and do something! Is this the Hardware Problem or can be fixed with Some Software Update.?
14 Comments
VikyDurai09
Beginner Level 3
Galaxy M
I can't able to play PUBG MOBILE in my phone. Sometimes I can't swipe on either sides. I got a touch response problem. So please hive an update to fix it or suggest some ideas other than resetting the phone to fix this lag issue. I beg you pardon please.🙏🙏🙏🙏
george_jc
Beginner Level 3
Galaxy M

Same bro....Even I'm unable to play pubg... sometimes you cant aim while you walk and sometimes you cant walk while you aim.. Please fix this touch issue Samsung. 

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VikyDurai09
Beginner Level 3
Galaxy M
Same here bro😔😔
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JustinShaMir
Beginner Level 2
Galaxy M
some times my phone freezes for some second and automatic touch working without my finger touch... optimise system prolem...please this hurry up
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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