Original topic:

Screen Problem

(Topic created on: 06-15-2024 05:52 PM)
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hypeA
Active Level 1
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Galaxy M
Hey, My Samsung Galaxy M51's screen suddenly got yellowish and colour Black resembles grey and also it flicker back to normal and then again it happens. 
What should I do?
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3 Comments
krishan004
Active Level 7
Galaxy M
You need to replace your screen maybe.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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Amey11
Beginner Level 2
Galaxy M
Same issue on M51 after updating software
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