Original topic:

Screen issue (orange in colour)

(Topic created on: 06-17-2024 11:53 PM)
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AB_D
Active Level 1
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Galaxy M
The color of my Galaxy M51 has turned orange , I don't know what the problem is but the AMOLED display is not working properly, the color has faded while using my phone. Plz help 
6 Comments
AB_D
Active Level 1
Galaxy M
Also attaching the problem photo IMG-20240618-WA0003_5123_1718649798.jpg
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Loiz
Active Level 7
Galaxy M
I think there is some screen burning issue on your screen.There is black crust on my M53 too what did samsung do samsung is known for making best screen for entire devices so i don't understand why did they do this they don fix it asap update🥲
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AB_D
Active Level 1
Galaxy M
Black pixel doesn't work
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ThakurRohit
Active Level 2
Galaxy M
Same problem m51
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Amey11
Beginner Level 2
Galaxy M
Same issue On M51
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