Samsung support response on security update delay

[imjoker2611]

I have not seen such clueless support team in my life, not giving proper answer, just repeating the same thing again and again.

#M53

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share your device model number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support