Original topic:

Samsung m30s randomly get restart issue

(Topic created on: 06-08-2020 07:16 PM)
291 Views
TsThadaNayan
Beginner Level 2
Options
Galaxy M
It is very bad experience  with Samsung m30s after buying 15 days this issue started, i have concerns  customer services  center  also still issue is not resolved, it get randomly  restart and sometime  it will not restart  i need to manually start phone by pressing  volume  button  and power button.
I have bought  Samsung  product  for the first time and it is bothering very badly and next time i will never think of Samsung  product's at any point of
Please  fix the issue  kindly  response to issue
7 Comments
TsThadaNayan
Beginner Level 2
Galaxy M
There is no exact time, while getting call, while opening camera so like that switching between application
0 Likes
AMPK
Expert Level 3
Galaxy M
Yes I also had at times.
0 Likes
BetaNegative
Active Level 3
Galaxy M
same exact issue i am facing ,going to service centre tomorrow
0 Likes
Aashish
Expert Level 4
Galaxy M
Please visit the service center once, also submit error report on Samsung Members as soon as the device restarts.
0 Likes
Harisathya20
Active Level 2
Galaxy M
my samsung m30s mobile also have the same issue ..... looking for the fix .....
in this situation it's highly important mobile....
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Jagadeesh77
Active Level 1
Galaxy M
I have exactly same problem. this looks like a manufacturing defect
0 Likes