Original topic:

Samsung M52 5G Green line issue with display after update

(Topic created on: 01-18-2024 04:25 PM)
77 Views
JMDcreations
Active Level 2
Options
Galaxy M
After Samsung November secturity Patch update , I seen a geen line issue on my display. Also directly Samsung is responsible for this as same issue are seen with other mobile manufacturers many times from last years. Here Samsung is misleading the all customers and not responding for it. Stop using Samsung phones. #stopbuying Samsung phones
After two years I got this issue. 


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Green line issue 


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13 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device and also share your contact details and job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Babita59
Active Level 5
Galaxy M
JMDcreations
Active Level 2
Galaxy M
Thanks for suggesting and supporting. I will do it the same at the end, if nothing else from Samsung.
Babita59
Active Level 5
Galaxy M
You're welcome.