Original topic:

Samsung M34 WiFi Connection issue

(Topic created on: 07-30-2023 08:03 AM)
1283 Views
jp08
Active Level 4
Options
Galaxy M
Frequently disconnected wifi , please solve this one with new update 
8 Comments
Galaxy M
I have also noticed wifi disconnection but it's not so frequent. Mostly when the router boots it connects to wifi and around after 5 min it disconnect and then reconnects while other devices doesn't disconnect.
Galaxy M
Try reset network settings
Clear cache partition

Them restart.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Jarvis14
Active Level 4
Galaxy M
Unable to connect to wifi
1) It simply searches nearby wifi doesn't shows the result of nearby wifi.
2)Sometimes my 4 year old phone shows the nearby wifi , but m34 is not able to show ,it is very slow
3)It takes to much time to show nearby wifi network as compared to my "4 year old" phone.
GalaxyLuv
Active Level 2
Galaxy M
I have the same issue
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Papli
Beginner Level 2
Galaxy M
Hello sir i have new Samsung m34 when i on data there not network connective, i have to on/off network after doing it network comming
And when restart phone then no network grain need aeroplane mote on/off.
I'm irritating please give solution
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Members_LzcZo1n
Beginner Level 2
Galaxy M

Wifi disconnects in stand by / sleep and I am not able to receive any messaging app calls like WhatsApp or Google meet. Wifi works perfectly fine in active mode. I have tried to

1. Restart

2. Make sure the phone has the latest software

3. Reset Network settings

4. Reset all settings

5. Factory reset 

Tried every possible thing and it still doesn't work. Can you please help me. This phone is Almost useless now as I can't receive any calls when the phone is not active. It's been very frustrating ever since I bought this Galaxy M34 phone!

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sonq
Beginner Level 2
Galaxy M
My new samsung m 34 is always having connection issues. Calls are not getting and it says switched of and the internet connection is affected most of the times even on wifi
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