Dear Samsung M34 5g has some serious connection issue in Indian village area. It lost its data speed completely despite full 5g coverage. I have discoused with service centre and they told me it has some connection issue. I have already posted a error file in our community post. I have also talked with local network service provider and they have also ensured that the frequency is good in this area. So at that moment my last hope is Samsung. I have done everything from my side.
So, at last I have a request to you please take some proper steps regarding this issue. Samsung never disappoint a users most of the cases. So, please do some good things regarding this.
As per your query, we want to inform you that you have already shared the log files regarding your device issue with our dedicated team. Still, as your issue has not been resolved yet, So, we would request you to please share log files once again through the Samsung member application. Our team will analyze your device issue and share the same with the higher technical department.
Path: Samsung Members Application ( Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
