Original topic:

Samsung M31S Struck and hang and auto restart problem

(Topic created on: 08-06-2022 06:13 PM)
313 Views
MukeshAppana
Active Level 1
Options
Galaxy M
I don't know what's the  problem with these Samsung mobiles now a days.
After 12 update the mobiles restarts automatically for several times a day min 30-40 times .
When approached service center they are simply saying mother board problem .
Even same problem arrived in the 1st month of my purchase then also same reason .
Sudden without doing anything how can a mother board get spoiled.
Guys please don't buy Samsung and please don't update to 12 .
It will better if any modifications done in next update.
After update performance changed, camera quality decreased and many more.
#samsungm31s,#hang,#autorestart,#worst,#andrioid12,#update
14 Comments
Sandy1105
Active Level 3
Galaxy M
Go to hard reset menu and do Format Cache partition.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
wishuchiha
Active Level 3
Galaxy M
I got fixed that same problem by reballing the CPU it cost me 2000
0 Likes
yk92
Active Level 3
Galaxy M
Same problem face me
0 Likes
panchadarla
Beginner Level 2
Galaxy M
Samsung m31s screen problem 🙄
0 Likes