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09-28-2021 07:56 AM in
Galaxy Mit now seems users with Samsung phones that are powered by the Exynos 9611 are reporting freezing, auto-restarting, and motherboard failure problems.
Primarily, most reports of auto-restarting, freezing, and motherboard failure come from Samsung Galaxy M30s users.
As you can tell from the screenshot above, a user visiting the Samsung service center was allegedly told that the issue is present on all M series phones.
The auto-restarting and freezing issues are apparently determined to be due to faulty motherboards which need to be replaced.
Similar reports have also surfaced from SamsungGalaxyA50s, GalaxyA51, GalaxyM21 , GalaxyM31s , and Galaxy M31 users.
The South Korean firm is yet to acknowledge the issue publicly in any shape or form. And it appears that it will stay that way.
Nevertheless, if you’ve also been facing the problem, feel free to drop a comment below letting us know.
We’ll update this story if and when there are any further developments regarding the auto-restarting, freezing, and motherboard failure issues on the Samsung Galaxy M30s and other affected smartphones.
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09-28-2021 12:43 PM in
Galaxy MWe need to expose SAMSUNG 2021 EXYNOS SCAM.
Samsung needs to repair our device free of cost.
https://chng.it/7brCnGwgJV
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10-03-2021 02:26 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-28-2021 08:16 AM in
Galaxy M- Mark as New
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09-28-2021 12:43 PM in
Galaxy MWe need to expose SAMSUNG 2021 EXYNOS SCAM.
Samsung needs to repair our device free of cost.
https://chng.it/7brCnGwgJV
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09-28-2021 08:43 AM (Last edited 09-28-2021 08:43 AM ) in
Galaxy MEven Brand ambassadors including @CrazyBoy28 raised this on senior level, but Samsung ignored them, what can we do apart from never choosing samsung again and giving them lesson in form of dropping fown sales.
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09-28-2021 08:47 AM in
Galaxy M#WakeupSamsung
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09-28-2021 12:43 PM in
Galaxy MWe need to expose SAMSUNG 2021 EXYNOS SCAM.
Samsung needs to repair our device free of cost.
https://chng.it/7brCnGwgJV
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09-28-2021 09:34 AM in
Galaxy M- Mark as New
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09-28-2021 11:05 AM in
Galaxy M- Mark as New
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09-28-2021 11:17 AM in
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09-28-2021 11:32 AM (Last edited 09-28-2021 11:38 AM ) in
Galaxy M