it now seems users with Samsung phones that are powered by the Exynos 9611 are reporting freezing, auto-restarting, and motherboard failure problems.
Primarily, most reports of auto-restarting, freezing, and motherboard failure come from Samsung Galaxy M30s users.
As you can tell from the screenshot above, a user visiting the Samsung service center was allegedly told that the issue is present on all M series phones.
The auto-restarting and freezing issues are apparently determined to be due to faulty motherboards which need to be replaced.
Similar reports have also surfaced from SamsungGalaxyA50s, GalaxyA51, GalaxyM21 , GalaxyM31s , and Galaxy M31 users.
The South Korean firm is yet to acknowledge the issue publicly in any shape or form. And it appears that it will stay that way.
Nevertheless, if you’ve also been facing the problem, feel free to drop a comment below letting us know.
We’ll update this story if and when there are any further developments regarding the auto-restarting, freezing, and motherboard failure issues on the Samsung Galaxy M30s and other affected smartphones.
