Quick Share problem with non galaxy devices

[ArpanChandra]

I have 3 samsung phones (Galaxy M30s, Galaxy M51 and Galaxy S20 FE). I got update of quick share on all phones and from around 1 week nearby share disappeared from all of my galaxy devices. Now when I try to share something or receive, sharing between my galaxy devices causes no problem. But when I want to share something to any non galaxy devices, my galaxy devices can't find those devices also if I want to receive something, non galaxy device's nearby share/quick share can't find my galaxy devices. Now I have to share files from my phone to laptop, wirelessly transfer with third party apps is nightmare now as they are not working seamlessly. My dell laptop not working with my galaxy devices also my Nothing Phone 1, Realme 11 Pro, Redmi note 12 pro not working. What to do now, please give me solutions.

[ArpanChandra]

Mainly I have to share files from my samsung phone to laptop and laptop to my samsung phone. When I have to transfer files between my galaxy devices ... I use quick share and when it's time to share between non galaxy devices, I use nearby share (now quick share). My laptop's nearby share updated and changed to quick share. But if you're talking about samsung's native quick share, it only supports non samsung laptops if there has intel wifi and bluetooth driver. But unfortunately my laptop has qualcomm wifi and bluetooth driver, so native quick share is not compatible with my dell laptop

[Abpal]

I am already transferring from samsung to my hp laptop (realtek wifi and bluetooth) using quick share on samsung and quick share by google in windows. Don't know why it isn't working in your case..

[Abpal]

Let's work by screenshots, you can send screenshot of quick share by google of your laptop

[ArpanChandra]

Both my laptop and phone's screenshot, here I'm trying to send a photo from phone to laptop.

[Abpal]

It is working as you can see even without setting everyone. So, definitely there is no problem with the update.

[ArpanChandra]

Some A series phone along with S24 series working, your A33 is one of them ig.

[Abpal]

As a last resort, you can check if this nearby device scanning is turned on or, not

[ArpanChandra]

It's also on 🥲

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

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Warm Regards,
Samsung Customer Support