Original topic:

Problem with internet speed

(Topic created on: 08-13-2022 02:05 AM)
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PBH
Beginner Level 2
Options
Galaxy M

I have just purchased a new Samsung M51 and got very disappointed with the back panel as it gets scratches very easily and the main issue i am facing is that the phone is not able to get proper speed from my wifi. I am using that same wifi on mi and kodak tv and realme and vivo phones but i never got any problem with speed on those devices. M51 is a far expensive phone compared to my realme and vivo device bit it still doesn't perform like those phones. Very disappointed. 

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9 Comments
pranay780
Active Level 4
Galaxy M
Suggest you to apply a film to the back panel to avoid scratches I did the same. however I too use M51 speed is good I get both 72 Mbps on my low speed router and 132 Mbps high speed router.
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Sumitpatel
Active Level 8
Galaxy M
Bhai sare Samsung phones main yahi issue hai aur kafi saalo se hai
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ARJUNB
Expert Level 4
Galaxy M
you can also put a back cover instead to save the phone from many many angles
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Dhanuhd12
Beginner Level 2
Galaxy M
I have just purchased a new Samsung M51 and got very disappointed with the main issue i am facing is that the phone is not able to get proper speed from my wifi. I am using that same wifi on mi and realme and oppo phones but i never got any problem with speed on those devices. M51 is a far expensive phone compared to oppo. Very disappointed. 
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sammym51
Beginner Level 2
Galaxy M
I am facing same problem. Did your issue get resolved?
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Dhanuhd12
Beginner Level 2
Galaxy M
not yet..I called to samsung support they had try all setting but then too it not working..
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Members_fV0TS3H
Beginner Level 2
Galaxy M

Hi I got Internet slow issue on Samsung M31. I have tried all suggestion. Please resolve it.

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Ehmedebdulah
Active Level 3
Galaxy M

my Phone is A53 5G and i have same issue with my device 

my wifi link speed stuck at 72Mbps 

and other device in same router have 150 Mbps

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