Internet connectivity problem

[devendra64]

After the One UI 8 update, my Samsung Galaxy M33 5G has started showing slow 5G network speed and poor connectivity on the Jio True 5G network.  

Even with full 5G signal, the internet speed is very low or sometimes completely stops. 

I have already tried the following:

- Reset network settings 

- Cleared cache partition 

- Manually set APN to Jio 5G (jionet) 

- Switched between 4G/5G auto mode 

The problem started around November 1 and continues even in different locations like Agra and Mathura, where Jio 5G coverage is available. 

Please check if there is any modem or software compatibility issue after the recent One UI 8 update for the Galaxy M33 5G. 

Thank you, 

Chandrajit Singh 

Samsung Galaxy M33 5G user

[goodthings · Accepted solution]

Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[devendra64]

How i can do anything about I do not no anything

[goodthings]

Please go to main page of Samsung Members App, click on support, click on feedback, click on error report then follow instructions on the screen. Log files automatically send by system immediately after the send error report but don't close Samsung Members App during this process until complete. If you like Please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[RedBullRussia]

Why did you mark it as solution??😂 😂

[goodthings]

You're welcome to here.

[ganarathod]

Same problem 🙏

[devendra64]

Please tell problem solved or not

[gkp1110]

Same problem with me. I'm in Pune. I'm using Jio 5G and 4G. Data connection is not stable. All this happening after oneui 8 update. Samsung need to fix this in the next update.
#M33 #GalaxyM33 #M335G #SamsungGalaxyM33 #GalaxyM335G
#SamsungGalaxyM335G

[devendra64]

Problem solved or not