Over heating & battery backup

[Thewolverine_]

I am facing over-heating issue in my samsung galaxy #m35.It looks like the vapour cool chamber isn't working at all.The 6000 mah battery also is not quite efficient,i mean it doesn't justify it's capacity & i am getting very less back-up.Is anyone facing these issues?

[MdTajammul]

Yeah bro, some users reported the same with Galaxy M35. 🔥 Quick fixes:

Keep phone updated (latest software patch).

Avoid heavy gaming/charging while using.

Use original charger only.

Turn off 5G, GPS, Always-On features if not needed.

Clear cache & check battery usage (Settings > Battery > Usage).

If heating is abnormal → better to visit Samsung Service, could be cooling chamber or battery fault.

[Thewolverine_]

Yes bro,I am following all the measures as you mentioned.I think i should visit samsung care.Do you have M35 or any other model?

[MdTajammul]

It's better to go 😊 visit samsung care.

[Thewolverine_]

Ok🥲

[Cutegril90]

🙏🔥

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fixed by Samsung team soon. If you like please accept it as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[Thewolverine_]

I am taking all the precautions but still the problems persist.It looks like hardware issues,it's not efficiently working.